Shipping policy
Shipping Policy
At The Curated Life, we aim to deliver your orders safely and as quickly as possible across Pakistan.
Delivery Areas
We currently deliver across Pakistan, subject to courier service availability in the customer's area.
Processing Time
Orders are usually processed and dispatched within 1–2 business days after confirmation.
For Cash on Delivery (COD) orders, we may contact you to confirm your order before dispatch.
Delivery Time
Estimated delivery time is generally 3–7 business days after dispatch.
Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.
Shipping Charges
Applicable shipping charges will be displayed at checkout before you place your order.
Shipping charges may vary depending on the delivery location, order size, or courier service.
Cash on Delivery (COD)
Cash on Delivery is available on eligible orders and locations.
For COD orders, payment is made directly to the courier at the time of delivery.
Please provide an accurate and complete delivery address and a reachable phone number to avoid delays or failed deliveries.
Order Tracking
Where tracking is available, tracking information may be provided after your order has been dispatched.
You can use the tracking information to check the status of your shipment with the relevant courier.
Delayed or Failed Deliveries
The Curated Life is not responsible for delays caused by courier services, incorrect or incomplete customer information, weather conditions, public holidays, or other circumstances beyond our reasonable control.
If a delivery attempt fails because the customer is unavailable or the provided address/phone number is incorrect, additional delivery arrangements or charges may apply.
Order Changes
Please contact us as soon as possible if you need to change your delivery information. Once an order has been dispatched, we may not be able to make changes to the shipping details.
Contact Us
If you have any questions regarding your order or delivery, please contact us through our Contact Us page.